Download Cisco Webex App 41.1.2 for iPhone free online at AppPure. Get Cisco Webex for iOS latest version. Cisco Webex is an app for continuous teamwork. With the ServiceNow bot for Webex, Admins can setup instant alerts in spaces when incidents are created, tasks are updated, problems are closed, and more. Servicenow Admins can easily create, resolve and subscribe to incident updates right from Webex. Note: A ServiceNow administrator must setup the bot for your organization to use. Webex has come a long way. We recently unpacked a lot of great innovation in the new meetings experience. The great thing about Webex Meetings is that it’s a full video and content-sharing cloud solution that you can join via desktop, mobile, browser, and video devices.
🤔 Microsoft Teams Guest Access & Multiple Accounts: Everything You Need to Know
Microsoft Teams guest access is the most read post on the Microsoft tech community forum. More users than ever are struggling to manage Microsoft Teams multiple accounts.
The post has 380k+ views since 2016 and we’re seemingly getting closer to a solution.
This post has been constantly updated as different workarounds and cries for help have emerged.
You may have heard that Teams Connect was announced at Microsoft Ignite in March 2021.
With Teams Connect, you’ll be able to share channels with anyone, internal or external to your organization.
Microsoft says “the shared channel will appear within an individual’s primary Teams tenant alongside other teams and channels.”
Teams Connect is currently in private preview mode but Microsoft says it will roll out later in 2021.
You may also like: Ultimate Guide to External Federation in Teams
How do I manage multiple Microsoft Teams?
While the desktop version of Microsoft Teams doesn’t support the management of multiple Teams, you can use this workaround to manage multiple Teams accounts:
- Open your Microsoft Teams desktop on the tenant you will spend most of your time in.
- Open a browser and open the browser version of Microsoft Teams for the tenant you spend the next amount of time in.
- Add additional tabs to your browser as you need access to more tenants.
The plus side here is that you have access to all the tenants you need.
The downside is that you’re constantly switching between Teams and your browser.
You might also close your browser by mistake and have to start over.
Use universal channels to manage multiple Microsoft Teams
Instead of opening a new browser tab each time you need to access a different Teams tenant, you could start a universal channel from your primary Teams tenant.
When you install the universal channels app in Teams, you can invite members of other Teams instances and chat with them as if they were in your tenant.
In the screenshot below, you can see Mio joining two tenants together so you can message between Micorosft Teams accounts without leaving your primary one.
You’ll still need to switch between tenants if you need to join regular meetings with them. But, for day-to-day messaging, universal channels save a heap of time.
You can install your first universal channel for free here.
Microsoft Teams guest access on desktop
As a partner, consultant or customer of a business that uses Microsoft Teams, you can be added as a guest to let you access files, chats, and information from the external company.
Keeping connected to external businesses is crucial to communication and collaboration.
Microsoft Teams guest access is great and is absolutely required. If you’re new to guest access within Microsoft Teams, it’s easy to enable.
How does guest access work in Microsoft Teams?
1. Notification received on Microsoft Teams for a one to one chat, group message or channel activity
2. Select the account that you have guest access to
3.Microsoft Teams will now switch to guest access in another Microsoft tenant, going through the process of logging in from scratch
4. Respond to notifications as usual
5. Flick back to your “main” account which is probably the company you work for
6. Microsoft Teams switches back to your main account, going through the process of logging in from scratch
Switching between Microsoft Teams accounts on mobile
On 4th August 2019, Randy Chapman, Head of Consulting at Enablit, posted a blog covering “How to add a second account to the Teams mobile app”.
Here he explains that Teams users on both Android and iOS now have the ability to add more than one account to the Teams mobile client.
How to switch between accounts on Microsoft Teams
- Sign into Teams
- Tap on the Menu key then navigate to Settings
- Choose add account
- If you signed into an existing account, tap the existing account
- Select account and sign in
- Switch between Microsoft Teams guest access accounts!
You may also like:Microsoft Teams and Cisco Webex Teams: The Best of Both Worlds
The difference between SFB federation and Microsoft Teams guest access
In Skype for Business, you could turn on the federation option.
This allowed users to add external Skype for Business contacts in other companies, as well as standard Skype users.
This experience was perfect for users that had contacts that were customers, suppliers or any other form of external party.
From your Skype for Business interface, you have access to your internal contacts, external contacts and could group according to your personal preference or most frequently messaged contacts.
Important: federation and guest access are different scenarios. Federation allows chats with external tenants and shares presence information. Guest access requires switching to your secondary tenant (tenant you are a guest on) to access files and participate in team collaboration activities.
One to one federation in Microsoft Teams
Good news!
Enabling federation in Microsoft Teams is just as easy as it was in Skype for Business.
In the Microsoft Teams admin center, head to Org-wide settings, then click on External access.
By default, your tenant should be set to On.
Just toggle the button if not.
As you can see above, there are two options for external access.
The first allows Teams users to communicate with Skype for Business and Teams users.
The second allows Skype for Business users to communicate with Skype users. For clarity, that’s consumer-grade Skype.
You may also like: Microsoft Teams Chat With External Users
Community feeling around Microsoft Teams guest access
There have been various grumbles about switching between Microsoft Teams tenants in the Microsoft community.
Darrell-as-a-Service commented on the lack of simplicity in guest mode in his blog post Tenant switching between accounts ain’t fun:
“I find myself wondering when people will read and respond to my message.”
Darrell’s suggestion echoes most of the Microsoft community. “We want to log into our tenant and concurrently be connected to the teams where we are guests.”
Microsoft Teams and Skype for Business expert, Tom Arbuthnot, suggested that, by now, we really should be able to be in multiple Teams accounts at the same time, without switching between Microsoft Teams accounts.
“I work with a lot of customers, so am guests on their tenants. I cheat and run a chrome web app for each of the guest tenants, so I can be signed into multiple tenants at the same time.
Unknown users in Microsoft Teams
Zev Yanovich also recently reported an issue when adding new external members to a team. Email addresses are being converted to “Unknown”.
Another Teams forum member, Christine Stack posted in reply that she is having a similar issue:
“If I go to Outlook to add them to the Office 365 group they show that they are added in with their correct names. I also used the Teams & Skype admin center to check to on them but they are not listed there as users, neither is my gmail account which is functioning as a guest in Teams but my Hotmail account is listed there as a guest Teams user.”
Since posting, Christine has confirmed that her issue has been remedied, but wasn’t entirely sure what the solution was.
You may also like: How to use Microsoft Teams with Cisco Webex Teams
Most heavily requested Teams feature
The Microsoft tech community forum has been asking for this since 2016.
Whilst Microsoft Teams is set to have feature parity with Skype for Business, the heavy guest users are left feeling unproductive. Microsoft’s comment on this subject back in August 2018 was:
“This is still on the backlog. It is taking a fair amount of investigation to determine the best solution to the request”.
The lack of clarity over guest access even sees the query of “Can I add guests to my team? If so, how?” make the top 10 Microsoft Teams questions during the Microsoft Ignite tour.
Aya Tange, Product Marketing Manager at Microsoft, shares the top 10 and the answer to how to setup guest access on the Microsoft blog.
You may also like: Skype for Business to Microsoft Teams Auto-Upgrades: FAQ
Initial workaround from Microsoft
Microsoft originally provided a guide to guest access. This demonstrates what you can and can’t do via Microsoft Teams guest mode.
Furthermore, Microsoft has also published a matrix comparing features between external access and guest access in Microsoft Teams.
As small businesses start to receive emails alerting them to an auto-upgrade from Skype for Business to Microsoft Teams, these guides will become more and more important to set expectations within your business.
Guest access in other apps
Cisco Webex Teams also offers guest access for external users.
When it comes to switching between Webex Teams tenants, Lorrisa Horton made a comment in the Cisco blog regarding the experience.
“We’ve built the solution in a way that surfaces all your spaces within a single interface. It’s simple to get anyone into your Webex Teams spaces. “
In Slack, you can add external users to either single-channel access or multi-channel access, stipulating which channels they have access to.
For this functionality to be enabled, you need to be paying for the standard Slack subscription.
Slack guest access is restricted, details are laid out on the Slack help area.
Making the most of guest access
Once you’ve decided to turn on guest access and make the most of it, you still have to consider your users in other messaging apps like Slack or Cisco Webex Teams.
Guest access, whilst not perfect, solves the problem of messaging external contacts that have Microsoft Teams.
But, you are still in the predicament of messaging colleagues and external users that use Slack and Webex Teams.
This leaves you with X Microsoft Teams accounts. You then have however many Slack channels and Webex spaces still need to communicate with.
Rather than solving one problem but adding another app into your daily work schedule, there is a solution.
When you need to use more than just Microsoft Teams inside and outside your organization, Mio can provide messaging interoperability by connecting the platforms you use to communicate and collaborate.
You may also like: Upgrading to Microsoft Teams, but also have Slack users?
Demo Mio
Mio is simple to set up:
- Sync all chat apps your team’s users by creating your Mio Hub
- Add all teams, spaces & channels
- Team members in your Mio Hub can immediately chat in DMs or groups with members on other platforms
- File sharing, threaded messages, reactions and the ability to edit and delete messages are all supported
- New channels or spaces sync in the primary chat platform everyone prefers to use
We are here to discuss your options. To learn how Mio can sync multiple messaging platforms, check out our video.
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-->Original KB number: 10055
Summary
In this article, you'll find detailed how-to instructions on joining a Teams meeting with a computer or mobile device, or by phone. You'll also find troubleshooting tips specific to your situation. Keep in mind that to join a Teams meeting, you need to have received a Teams meeting request, usually sent in email
Estimated time of completion:
10-15 minutes.
Join a Microsoft Teams meeting
How do you want to join the Teams meeting?
- If you want to use a computer or laptop, see Join with a computer or laptop.
- If you want to use a smartphone or tablet, see Install Teams on your mobile device.
- If you want to call in by phone, see Join a meeting by phone: check meeting request for dial-in numbers.
Join with a computer or laptop
Follow these steps:
Go to Outlook > Calendar Download need for speed mac. , and open the meeting request.
Select Join Microsoft Teams Meeting.
Are you able to join the meeting?
- If yes, congratulations, you've successfully joined a Teams meeting.
- If yes but you're having trouble with the meeting audio, see Troubleshoot audio.
- If the meeting opened in Teams Web Access instead of in the desktop version of Teams, see Check your default browser.
- If you are not able to join the meeting, see Join with Teams Web App when Teams is installed.
Join with Teams Web App when Teams is installed
If the desktop version of Teams is installed on your computer but you can't join the meeting, follow these steps to join with Teams Web App:
- In the meeting request, right-click Join Microsoft Teams Meeting and select Copy Hyperlink.
- Paste the meeting link into a browser address box, and add ?sl=1 at the end. For example:
https://join.contoso.com/meet/patrick/ABCDEFGH?sl=1. - Press Enter to join the meeting with Teams Web App.
If you don't have the desktop version of Teams, you can use Teams Web App to join a Teams meeting from a Windows or Mac computer with a supported browser installed.
You don't have to download anything, just follow these steps:
Go to Outlook > Calendar, open the Teams meeting request, and select Join Microsoft Teams Meeting.
Do one of the following:
Enter your name, and select Join the meeting.
OR
If the meeting request is from somebody in your own organization, select Sign in if you are from the organizer's company or Sign in if you are an Office 365 user.
Tip
If you're having trouble joining the meeting, open an InPrivate Browsing session in Internet Explorer, and try joining the meeting again.
Are you able to join the meeting?
- If yes, congratulations, you've successfully joined a Teams meeting.
- If you can't connect to meeting audio or see the meeting content, see Troubleshoot using the Teams Web App.
- If you are not able to join the meeting, or an error occurred, see Troubleshoot joining a meeting with Teams Web App.
Check your default browser
If Teams is installed on your computer but the meeting opens in Teams Web App, it usually means that Internet Explorer is not your default browser.
To fix this issue, you have two options:
Make Internet Explorer your default browser, and then try joining the meeting again.
OR
Copy the meeting link, and paste it into Internet Explorer.
Details
Make Internet Explorer your default browser
- On the Windows desktop, start Internet Explorer.
- Go to Tools > Internet Options > Programs.
- Select Make default, and select OK.
Paste the meeting link into Internet Explorer
- Go to Outlook > Calendar, and open the meeting request.
- Right-click the meeting link, and choose Copy Hyperlink.
- Open Internet Explorer, and paste the meeting link into the address box.
If your problem is not solved, see Not able to join a Teams meeting.
Troubleshoot using the Teams Web App
Make sure you're using a supported platform and browser.
Find the Teams web app at https://teams.microsoft.com.
Do one of the following:
Enter your name, and select Join the meeting.
OR
If the meeting request is from somebody in your own organization, select Sign in if you are from the organizer's company or Sign in if you are an Office 365 user.
If your problem is not solved, see Not able to join a Teams meeting.
Troubleshoot joining a meeting with Teams Web App
If you've already joined the meeting, close all your browser windows, and follow these steps:
Make sure you're using a supported platform and browser.
Find the Teams web app at https://teams.microsoft.com.
Do one of the following:
Enter your name, and select Join the meeting.
OR
If the meeting request is from somebody in your own organization, select Sign in if you are from the organizer's company or Sign in if you are an Office 365 user.
If your problem is not solved, see Not able to join a Teams meeting.
Install Teams on your mobile device
First, make sure you've installed the most current Teams app for your mobile device. Even if you don't have an account on the meeting organizer's network, you'll need the Teams app to join the meeting as a guest.
Teams is available on the following devices:
- Windows phone or tablet
- iPhone or iPad
- Android phone or tablet
To install or update Teams:
- Go to your device's app store and search for Teams.
Join the Teams meeting on a mobile device
To join a Teams meeting on your mobile device, follow these steps:
- Connect to a Wi-Fi access point if available. Wi-Fi is required by default for viewing meeting content and video.
- Open the calendar on your device, and find the meeting you want to join.
- If the meeting request is from someone outside your organization, make sure you're signed out of Teams.
- Select Join Teams meeting.
If you are not able to successfully join the Teams meeting, see Troubleshoot joining a Teams meeting on a mobile device.
Troubleshoot joining a Teams meeting on a mobile device
I can't see meeting presentations or video
Make sure you're connected to a Wi-Fi access point.
I can't connect to meeting audio
If you're not connected to a Wi-Fi access point, go to My info > More > Settings, and make sure Require Wi-Fi for VoIP is set to OFF.
When I join the meeting, I get an error message, or I keep getting kicked out and asked to rejoin
If the meeting request is from someone outside your company, sign out of Teams and join the meeting again as a guest.
If your problem is not solved, see Not able to join a Teams meeting.
Join a meeting by phone: check meeting request for dial-in numbers
To join a meeting by phone, you'll need the dial-in information provided by the meeting organizer.
Go to your calendar, and open the meeting you want to join.
Does it contain dial-in information similar to this?
- If yes, see Join a meeting by phone.
- If no, see Join a meeting by phone: no dial-in numbers available.
Join a meeting by phone: no dial-in numbers available
If dial-in information isn't available, you can try contacting the meeting organizer, or join the meeting using an alternate method.
What do you want to do?
- If you're done for now, see Join a Teams meeting: walkthrough complete.
Join a meeting by phone
To join a meeting by phone:
Dial the conference call number.
Enter the Conference ID.
(Optional) Once you're connected to the meeting, dial *1 to hear a list of available keypad commands, such as mute and unmute.
Important
If the meeting request contains a link that says Forgot your dial-in PIN, you may also have to enter a dial-in PIN when you dial in as the meeting organizer or join a secured meeting by phone. For more information, see Call in to a Teams meeting.
If you are not able to join the meeting by phone, see Not able to join a Teams meeting.
Troubleshooting meeting join
Frequently asked questions
Where can I find the link to the meeting?
Look for the link in the meeting request you received from the organizer. Go to Outlook > Calendar, double-click the meeting to open it, and then select Join Teams meeting.
How do I connect to the meeting audio by phone?
You can connect to the meeting audio by phone if the meeting request contains information similar to this:
For more information, see Call in to a Teams meeting.
Did this solve your problem?
- If yes, congratulations, you've successfully joined a Teams meeting.
- If no, see Troubleshoot meeting join.
Join a Teams meeting: walkthrough complete
Thank you for completing the guide for joining a Teams meeting.
Not able to join a Teams meeting
We're sorry you weren't able to join the Teams meeting. Suggested next steps:
- Try joining the meeting on a different device, or connect to the meeting by phone if the meeting request contains dial-in information.
- Contact your workplace technical support-typically, the person who set up your Teams account for you.
Troubleshoot audio
Choose the issue that best describes your situation:
Audio doesn't work with Windows 8.1
If you're running Teams on Windows 8.1 operating system, certain audio or video devices may not work if the device drivers aren't installed properly. This is a known issue on Windows 8.1, and a possible workaround is to update the device drivers to the latest version.
See Download and install drivers in Windows 8.1.
Teams doesn't recognize my audio device or you got an error that says your speaker and microphone are not working
Try the following suggestions to resolve the problem. After each suggestion, check to see if your device is working before moving on to the next one.
If you're on Windows 8.1, make sure your device drivers are up to date. See Download and install drivers in Windows 8.1.
If your audio device is connected to a USB hub, plug it directly into your computer.
Unplug your device, reboot and plug it back in.
Make sure your audio device is not disabled:
Go to Start > Control panel.
In Control panel, search for Sound and open it.
Right-click to make sure Show Disabled Devices is checked.
If your audio device is disabled, right-click the device and select enable.
Scan for hardware changes in Device manager:
- Go to Start > Control panel.
- Search for Device Manager and open it.
- Select your computer name, then select Actions > Scan for hardware changes. This will find new devices and install the drivers.
Download the most current drivers from the manufacturer's web site and install them.
I can't hear others
If you can't hear audio, check the following:
In the Teams meeting, point to the Phone/Mic icon, then select the DEVICES tab. Make sure the device you want is selected, and the volume is high. Adjust the volume using the speaker icon if needed.
Check the speakers and volume on your computer as well. Select the sound button on the lower-right corner of your computer, and use the sliders to change the volume of the device you want.
If your device is connected to a USB hub, connect it directly to your computer.
If you have a desk phone and the handset is on the cradle, make sure your speakerphone is on.
If none of these suggestions solve the problem, try using a different device, or transfer the call to another phone. For more information, see Transfer a Teams call.
People can't hear me
Webex Teams Sign In Again To Continue Using The Apple
Check to make sure you're not muted. When you're muted, the Phone/Mic icon in the meeting looks like . Select the icon to unmute.
In the Teams meeting, point to the Phone/Mic icon, then select the DEVICES tab. Make sure the device you're using is selected.
Check the mic options in the Teams main window:
In the Teams main window, go to Options > Audio device, and then choose the microphone you want.
Use the slider to adjust the microphone volume. The blue indicator helps you choose the appropriate level for your mic as you speak.
Low call quality or choppy audio
Low audio quality might happen for different reasons. Try the following suggestions as appropriate:
For a quick workaround, transfer the audio to a landline or cell phone. See Transfer a Teams call.
If you're using wirelesses, use a wired connection for better network quality.
Close any programs that you aren't using.
If your device is connected to a USB hub, connect it directly to your computer.
If you're running on battery, plug your computer to a power supply.
Turn off your video.
If possible, stop sharing your screen.
Make sure you're not too close to your mic.
If you are using a noise-canceling microphone, position it approximately 1 inch away from your mouth. This filters out unwanted background noise.
Make a test call and adjust your mic volume and position. Select the audio icon on the lower left side of the Teams main window, then select Check Call Quality.
Use an audio device that's qualified for Microsoft Teams.
Make sure your device drivers are up to date:
- For Windows 7, see Automatically get recommended drivers and updates for your hardware.
- For windows 8, see Download and install drivers in Windows 8.1.
I hear echo or a screeching sound
You may even get an alert:
Check your audio - others might be hearing an echo..echo..ech..
- If using external speakers and mic, make sure your mic isn't too close to the speakers.
- Turn down your speaker volume to reduce the echo.
- If you're using your webcam's microphone or if you are using your computer speakers, try using a different audio device such as a headset, handset, or standard microphone.
- If you're in a room with several people and multiple audio devices, mute your microphone and speakers, and request others in the room to mute their audio.
Tip
If you're in a conference room, use the room's audio by adding it to the meeting. Make sure everyone in the room mutes their speakers and microphones.
Pause on the People icon in the meeting, then select Invite More People.
Type the conference room's phone number, and select OK. The room number is normally listed on the phone or the room information.
Answer the phone when Teams calls the room.
How To Sign Into Webex Teams
If your problem is not resolved, see Not able to join a Teams meeting.
Troubleshoot meeting join
What do you need help with?