To find out how to use Windows Remote Assistance, see Get help with your computer using Windows Remote Assistance. You can also offer assistance to someone else, and when that person accepts your offer, Windows Remote Assistance creates an encrypted connection between the two computers. Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are. Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. Jun 01, 2010 To run Remote Assistance Windows 7 uses a program called MSRA.exe. MSRA.exe can be run from the command line. The easiest way to offer remote assistance to a user is to run: msra /offerra. The articles below should give more information on using Remote assistance in Windows 7. Jul 27, 2017 On Windows 10, the Windows Remote Assistance tool is a little hidden. You can still find it by opening the Start menu, searching for “Remote Assistance”, and clicking the “Invite someone to connect to your PC and help you, or offer to help someone” option. Fixes an issue in which the Remote Assistance connection to a Windows 8.1, Windows 8, or a Windows 7 SP1-based Direct Access client computer fails. This issue occurs when Remote Assistance is initiated from inside the corporate network.
-->There are four options available to help you remotely help students and teachers with their managed devices.
- Microsoft Teams is the hub for teamwork where you can chat, meet, and collaborate no matter where you are.
- Quick Assist is a Windows 10 application that lets two people share a device over a remote connection.
- TeamViewer is a third-party program that you purchase separately. It provides a comprehensive set of remote access and support capabilities. The Intune and TeamViewer integration enables remote support using TeamViewer, and the connector is managed directly in Intune.
- Remote control is included in Microsoft Endpoint Configuration Manager. It's used to remotely administer, provide assistance, or view any workgroup computer and domain-joined computer.
| Features, platforms, licensing | Teams | Quick Assist | TeamViewer (Intune) | Remote control (ConfigMgr) |
|---|---|---|---|---|
| Remote view and control | ||||
| Chat | ||||
| File transfer | ||||
| Elevated admin access | ||||
| Unattended access | ||||
| Simultaneous remote control | ||||
| Multi-user support | ||||
| Remote actions | ||||
| Over-the-internet support | ||||
| Audit reporting | ||||
| Support for all platforms (Windows, iOS, Android, macOS) | ||||
| Integrated with Windows 10 – no additional app required | ||||
| Requires device to be co-managed by Configuration Manager and Intune | ||||
| Requires additional licensing* |
Remote Assistance Microsoft Windows 10
* Teams requires Microsoft 365 licensing. Use of TeamViewer and Intune requires licensing from both TeamViewer and Intune. Remote control is a feature of Configuration Manager and requires Configuration Manager licensing.
Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.
Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK. Download free microsoft office 2016 for mac.
Send Invitation For Remote Assistance
To get help:
In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else.
Select Invite someone you trust to help you.
Do one of the following: If you've never used Easy Connect, select Use Easy Connect. If you've used Easy Connect before, select your helper’s contact name. To invite someone who isn't on your contact list, select Invite someone to help you.
Follow the instructions.
Upgrade pdf for mac. To give help if someone has requested it:
Microsoft Windows Remote Assistance Windows 8
Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.
Select Help someone who has invited you.
Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. To help someone not on the list, tap or click Help someone new.
Follow the instructions.
Download Windows Remote Assistance
You can also use Quick Assist to give and receive remote assistance.